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                    Terms and Conditions:

 Please read this agreement carefully before using our website(s) and services. They represent the terms and conditions ("Terms") for using www.sxsports.co.uk and for placing orders for items from www.sxsports.co.uk.

By placing an order from www.sxsports.co.uk you are deemed to have understood and accepted these terms.

Please print a copy of these terms and conditions for your reference.

We reserve the right, to update and/or revise these Terms at our discretion. Please check periodically for changes.

Using www.sxsports.co.uk indicates that you accept these Terms.

You are permitted to use our website solely on the basis of these Terms. www.sxsports.co.uk may change, suspend or discontinue the services at any time, including the availability of any feature, database, or content. www.sxsports.co.uk may also impose limits on certain features and services or restrict your access to parts or all of the services without notice or liability.

www.sxsports.co.uk is digital trading site exclusively owned by Kitted Out Teamwear Limited, 36 Shannon Way, Canvey Island, Essex, SS8 0PD. If you have any queries regarding these terms and conditions about our website, you may contact us at the address above or by email to, info@sxsports.co.uk

We supply Football Clubs, Universities, Colleges, Schools and Businesses, these customers are classified as business customers, these conditions of sale also apply to all of our bulk purchase customers ordering more than five of the same items. Trade Discounts are given to our business customers ordering 5 or more of the same items as shown on the product page.

Customer Samples

If you are not sure about your sizing, please request samples from our sample stock.  All samples are fully refundable (except for postage and packing charges, all samples are subject to a 15 handling fee)

All samples are subject to the terms below.

1: Samples must be returned in their original condition, with all tags and packaging complete.

2: Samples must be returned within 10 days and be in a re-saleable condition.



NOTHING IN THESE TERMS AFFECTS YOUR STATUTORY RIGHTS

Ownership of rights and restrictions on use of our website(s)

All rights, including copyright, in our website(s) are licensed to or owned by, www.sxsports.co.uk You may not modify, distribute or re-post anything on our website(s) for any purpose. Any use of our website(s) or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of www.sxsports.co.uk

Accuracy of content

www.sxsports.co.uk has taken extreme care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing. All prices are displayed inclusive of VAT where applicable. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, www.sxsports.co.uk disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. www.sxsports.co.uk shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Orders

A contract is formed between www.sxsports.co.uk and you when we despatch the goods you have ordered. Exceptions apply to customised or personalised items, orders for which cannot be cancelled once you have received email confirmation that your order has been accepted. For a list of exceptions please see Returns section.

Delivery Timescales

Delivery Timescales - All Branded kits and equipment are usually despatched in approximately 10-15 working days (not including weekends) on a next day basis, however please allow up to 28 days for delivery (not including weekends). Printing and Embroidery on garments will delay your order despatch by 3-5 working days. Orders will only be processed on receipt of payment.  Delays may be unavoidable at times due to circumstances beyond our control. 

Delivery charges vary depending on the type of products ordered, the service you select and the delivery address. For full details of our delivery charges please refer to the relevant section on our website. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Distance Selling Regulations and other legislation. Similar rights may apply for some international deliveries.

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available by contacting you by email, phone or post

Artwork

No artwork will be returned unless requested. The image remains the copyright of the customer and the embroidery design remains the property of, www.sxsports.co.uk. All designs are stored for an indefinite period Free of Charge.

Ordering errors

You are able to correct errors on your order up to the point at which you click on 'place order' (or its equivalent) on the final page of our ordering process.

Damaged / Incorrect Sizes & Shortages

We are an internet based company and all orders should be sent or confirmed by e-mail  to ensure that Brand/Style/Colour/Size & Printing are correct, any orders that are placed by telephone and not confirmed as above, will be entirely at the customers own risk. We endeavour to complete all orders to customer's specification but are unable to take responsibility for non-confirmed incorrect orders. Personalised items are Non-returnable.

The staff of www.sxsports.co.uk will never recommend to the customer the sizes for garments purchased, this is the sole responsibility of the purchaser and they do so at their own risk.

www.sxsports.co.uk rely on the customer to order the correct sizes & quantities and confirm in writing, if we supply the specified size/quantity correctly then www.sxsports.co.uk will not accept any costs involved in exchanging the product.

Some manufacturers, state recommended ages/sizes. You will appreciate that all children are not the same size. This is the sole responsibility of the purchaser and they do so at their own risk. 
www.sxsports.co.uk must be informed of any shortages/errors in any Deliveries within 48hrs of receipt of the order.

Acknowledgment and acceptance of your order

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon despatch of the product ordered.

Delays

In some occasions, the manufacture and supply of your products may be delayed. There are various reasons for this, such as material shortages, import delays or higher than anticipated demand. We will, of course, keep you informed with up to date information when available.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations to you that is caused by events outside our reasonable control (a 'Force Majeure Event'). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes (without limitation) the following:

In the event of a Force Majeure Event, our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations to you may be performed despite the Force Majeure Event, Strikes, lock-outs or other industrial action;

Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

Impossibility of the use of public or private telecommunications networks; or

The acts decrees, legislation, regulations or restrictions of any government.

Law, jurisdiction and language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
These terms and conditions do not affect your legal rights.

Additional Terms & Conditions for Made to Order Items, Customised Items or Personalised Items

Cancellations, amendments & returns

As your items are manufactured, customised or personalised specifically for you, once payment is taken no changes to the order or any cancellation may be made, except in accordance with your legal rights.

By submitting any content to www.sxsports.co.uk, you represent and warrant that:

For any content that you submit, you grant www.sxsports.co.uk, a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete any content on our website.

Business to Business Returns and Cancellations

We supply Football Clubs, Universities, Colleges, Schools and Businesses, these customers are classified as business customers, these conditions of sale also apply to all of our bulk purchase customers ordering more than five items.

We are a U.K.  Retailer and as such have to charge 30.00 for returned goods to cover our administration charges on all items that are agreed by us for return. No personalised goods will be accepted for return.

www.sxsports.co.uk rely on the customer to order the correct size and quantity and confirm this in writing. If we supply the specified size/quantity correctly, www.sxsports.co.uk will not accept any costs involved in exchanging the product. All costs, including a restocking charge, incurred against incorrectly ordered goods would be the responsibility of the customer. www.sxsports.co.uk should be notified within 48 hours of receipt of order of any shortages or errors with an order.

Under our business terms and conditions we cannot except returns/cancellations for the following Brands. Errea, Umbro, Nike, Joma, Mitre, Stanno, Kappa and Hummel.

If you are unsure about you sizes please order samples from our sample stock, these can be returned under distance selling regulations

We cannot be held responsible for items where an attempted delivery has been made, if the courier returns the parcel to ourselves because no signature could be obtained. We will need to re-charge carriage costs to re-despatch. We cannot be held responsible for delays in delivery due to circumstances beyond our control.

If you return the order we will not refund any delivery charge as this part of our service to you has already been completed. You must pay the cost of returning the goods to us.

Consumers Returns and Cancellations

These terms and conditions apply to our Non business customers who have ordered less than 5 items. Under the Distance Selling Regulations, UK consumers have the legal right to cancel their order within seven working days of receipt of the goods. Certain products cannot be returned, particularly items ordered to order and made to order, personalised or customised to your instructions.

You may return any item within 7 days of receipt, Your product must be complete, unused and in 'as new' condition (e.g., if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories. If you return the order we will not refund any delivery charge as this part of our service to you has already been completed. You must pay the cost of returning the goods to us.

Returned items which are not in new or unused condition or which are returned after the 7 day period may not be credited to your account.

Privacy

www.sxsports.co.uk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We collect the following information:

  • Name and payment details
  • Contact information including email address and phone number
  • Postal address including postcode

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process your order and obtain payment
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive, the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website does not contain links to other websites

Data aggregation, analytics and profile creation

We do not analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours.

Behavioural advertising and cross platform targeting

(a) Served by us

We may use your information to serve you with advertising or special offers.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
  • If you wish your personal information to be deleted upon completion of your order, please advise us by writing to or emailing us.
  • In the case of any dispute your personal details will be automatically be deleted to protect you.

We will not sell, distribute or lease your personal information to third parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.


UNIT 36 SHANNON WAY, CANVEY ISLAND, ESSEX SS8 0PD


TEL: 01268 684 389 - EMAIL: INFO@SXSPORTS.CO.UK

Copyright Kitted Out Teamwear Ltd Company No: 11358743